SHIPPING & RETURNS

Shipping Policy

We aim to ship all orders within 3 - 5 working days (excluding custom bulk orders). If you require your item sooner, please drop us a message and we'll see what we can do!
Items are shipped within the UK only. Orders up to 1kg will be charged at £3. Shipping is free on orders over £20.


Return & Exchange Policy

We have a 14 day returns policy. If 14 days have gone by since your purchase, unfortunately we are not able to offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable, unless the item is considered damaged or faulty. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


We only exchange items if they are damaged or faulty. If you need to exchange it for the same item please send us a message.

 

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